Frequently Asked Questions

Find answers to common questions about home automation installation and our services in Toronto.

A turnkey installation covers the entire process from initial consultation to final handover. We start with an on-site assessment of your Toronto property to understand your needs and existing infrastructure. The package includes system design, equipment procurement, professional installation of all devices, network configuration, integration of various subsystems, and comprehensive testing.

You receive full training on operating your new system, detailed documentation, and warranty coverage. We handle permits if required, coordinate with other contractors when needed, and ensure minimal disruption to your daily routine. The goal is to deliver a fully functional system ready for immediate use.

Installation duration varies based on property size and system complexity. For a standard Toronto condo or townhouse with basic automation (lighting, thermostat, security), expect 2-3 days. A larger detached home with comprehensive automation including multi-room audio, motorized shades, and advanced security typically requires 5-7 days.

Extensive projects involving whole-home integration, custom programming, and architectural modifications may take 2-3 weeks. We provide a detailed timeline during the planning phase and work efficiently to minimize disruption. Pre-wiring during construction or renovation can reduce installation time significantly.

Yes, wireless technology has made retrofitting existing homes practical and affordable. We use devices that communicate via Wi-Fi, Zigbee, or Z-Wave protocols, eliminating the need to run new wiring through walls. Smart switches can replace standard switches in existing boxes, wireless sensors attach to doors and windows, and battery-powered devices install anywhere.

For features requiring power, we strategically place outlets or use existing electrical infrastructure. The approach minimizes wall damage and painting. While some advanced features work better with pre-wiring, most homeowners in Toronto achieve excellent results with wireless solutions that preserve their home's appearance.

Modern platforms support integration of lighting (dimmers, color-changing bulbs, switches), climate control (thermostats, HVAC zones, humidity sensors), security (cameras, door locks, alarm systems, motion detectors), entertainment (TVs, speakers, streaming devices), and window treatments (motorized blinds and curtains).

Additional options include garage door openers, irrigation systems, pool controls, appliances with smart connectivity, and energy monitoring devices. Most major brands work together through platforms like Google Home, Amazon Alexa, Apple HomeKit, or dedicated hubs. We ensure all components communicate reliably for seamless operation.

Well-designed systems maintain basic functionality during internet outages. Local control through physical switches, wall-mounted panels, and direct device communication continues working. Your lights, door locks, and thermostats remain operable manually or through local networks that don't require internet connectivity.

Automation routines programmed into local hubs execute on schedule. What you lose temporarily is remote access from outside your home and voice commands that rely on cloud services. Once internet returns, cloud-dependent features resume automatically. We configure systems to prioritize local operation for essential functions.

Security depends on proper configuration and ongoing maintenance. We implement multiple layers of protection: strong unique passwords for all devices and accounts, network segmentation to isolate automation devices from personal computers, encryption for all wireless communications, and regular firmware updates to patch vulnerabilities.

Your home network gets a dedicated VLAN for automation equipment, firewalls block unauthorized access, and two-factor authentication protects cloud accounts. We disable unnecessary features, change default credentials, and configure devices to minimize data collection. Regular security audits identify and address potential weaknesses before they become problems.

Basic systems have minimal recurring costs. Some security cameras and advanced features require cloud storage subscriptions ranging from $3-15 CAD monthly per device. Professional monitoring services for security systems cost $20-50 CAD monthly. Many features work entirely locally without subscriptions.

Electricity consumption increases slightly, typically $5-15 CAD monthly depending on the number of devices. Optional maintenance plans covering updates, troubleshooting, and system optimization run $150-300 CAD annually. Equipment occasionally needs battery replacements or upgrades every 3-5 years. Overall, most Toronto homeowners spend $30-100 CAD monthly on subscription services and minimal amounts on maintenance.

Unified control is achievable through integration platforms. We configure systems using hubs or software that brings devices from different manufacturers into a single interface. Options include dedicated touchscreen panels, smartphone apps, or voice assistants that control all connected devices.

You might use Google Home or Amazon Alexa apps to manage everything, or we can set up a custom dashboard through platforms like Home Assistant or Control4. The approach depends on your device mix and preferences. While complete unification isn't always possible with every device, we get 90% of daily functions into one convenient interface for Toronto homeowners.

Compatibility assessment is part of our initial consultation. Many current thermostats, door locks, cameras, and entertainment systems integrate directly. Older equipment without smart capabilities can often be controlled through smart plugs, IR blasters, or relay switches that add connectivity.

We evaluate each device's integration potential and recommend whether to keep, upgrade, or replace it. Sometimes a $30 smart plug makes an old lamp fully automated. Other times, replacing a 10-year-old thermostat with a modern model provides better functionality and energy savings. We maximize use of existing equipment while ensuring reliable operation.

Training begins during installation as we explain each component. After completion, we conduct a comprehensive walkthrough covering daily operations, app navigation, voice commands, and troubleshooting common issues. Sessions last 1-3 hours depending on system complexity.

You receive printed guides and video tutorials for reference. We're available by phone and email for questions after installation. Follow-up visits can be scheduled if needed. The goal is ensuring everyone in your Toronto household feels comfortable operating the system independently within the first week.

Pricing varies widely based on scope. A starter package with smart lighting (5-10 switches), a video doorbell, smart locks, and a thermostat typically costs $2,500-4,500 CAD including installation. Mid-range systems adding security cameras, multi-room audio, and motorized shades run $8,000-15,000 CAD.

Comprehensive installations for larger Toronto homes with whole-house integration, custom programming, and premium equipment range from $20,000-50,000 CAD or more. We provide detailed quotes after assessing your property and requirements. Most homeowners start with core functions and expand over time as budget allows.

Systems are designed for future expansion. We install infrastructure that accommodates additional devices without replacing core components. Adding new lights, sensors, or cameras is straightforward - devices pair with your existing hub and integrate into current routines.

The modular approach lets you start with essentials and add features as needs change or budget allows. Want to add motorized blinds next year? The system is ready. Thinking about outdoor cameras or garage automation? They integrate seamlessly. We document your setup to make future additions smooth and cost-effective.

Equipment carries manufacturer warranties ranging from 1-5 years depending on the device. Our installation work is guaranteed for 12 months, covering labor and any issues arising from the installation process. If a device fails due to defects within its warranty period, we handle the replacement process at no charge.

Extended warranty options are available for purchase, covering both equipment and labor beyond standard terms. We maintain relationships with manufacturers to expedite warranty claims and replacements. Documentation provided at project completion includes all warranty information and registration details for your Toronto installation.

Post-installation support includes phone and email assistance for troubleshooting, software updates, and configuration changes. Basic support is complimentary for 30 days after installation. Beyond that, we offer service plans with different coverage levels.

Plans include remote support, on-site visits when needed, firmware updates, system optimization, and priority response times. Rates start at $150 CAD annually for basic coverage. Many Toronto clients handle routine maintenance themselves and contact us only for complex issues or major additions. We're always available to help keep your system running optimally.

Properly configured systems reduce energy consumption through intelligent scheduling and monitoring. Smart thermostats learn your patterns and adjust heating and cooling to avoid waste, typically saving 10-23% on HVAC costs. Automated lighting ensures lights turn off when rooms are unoccupied, and dimming capabilities reduce electricity use.

Energy monitoring reveals which devices consume the most power, helping you make informed decisions. Motorized shades can be programmed to block summer heat and capture winter sun, reducing climate control demands. While devices themselves use minimal power, the cumulative savings from efficient operation typically offset their consumption within the first year for most Toronto homes.

Still Have Questions?

Our team is ready to provide detailed answers specific to your Toronto property and automation goals.

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About Muhego

Building intelligent living spaces across Toronto since 2016

Our Beginning

Muhego started in 2016 when three electrical engineers in Toronto noticed a gap in the market. Homeowners wanted automated systems, but installation companies either focused on luxury estates or offered basic setups that barely worked together. We saw an opportunity to serve the middle ground: complete home automation systems installed properly, at prices that made sense for regular households.

Our first project was a semi-detached house in The Annex. The homeowner wanted lighting control, climate management, and security integration. We spent two weeks mapping the electrical system, installing controllers, and programming everything to work from a single interface. That client still contacts us for system updates, and has referred 14 neighbors over the years.

What Drives Our Work

We install systems that actually get used. Many automation setups end up ignored because they're too complicated or unreliable. Our approach focuses on three things: components that work together without constant troubleshooting, interfaces simple enough for anyone in the household to use, and wiring done right the first time so systems stay stable.

Smart home installation process
Muhego team working on home automation

Our Team and Capabilities

We employ 12 certified technicians, each with minimum 5 years of experience in low-voltage systems. Our team includes 3 licensed electricians, 4 network specialists, 2 HVAC integration experts, and 3 programmers who handle system configuration. Every installation is supervised by a project manager who coordinates timing and ensures work meets Ontario Electrical Safety Code requirements.

We've completed 340 residential installations throughout the Greater Toronto Area. Our projects range from condos in Liberty Village to detached homes in North York. We work with established manufacturers like Control4, Lutron, and Honeywell, which means parts remain available and systems can be expanded years after initial setup.

How We Operate

Each project begins with a site assessment. We document your home's electrical panel capacity, network infrastructure, and existing devices you want to integrate. Then we provide a detailed proposal listing every component, labor hours, and timeline. Installation typically takes 3-5 days depending on home size. We handle all wiring, mounting, programming, and testing. Before we finish, we train everyone in your household on system operation and provide documentation for future reference.

Technical Precision

We follow manufacturer specifications and electrical codes on every installation. Our technicians document wire runs, label connections, and test each component before system activation.

Practical Design

Systems are configured based on how you actually live. We ask about daily routines, which rooms get used most, and what tasks feel tedious. Then we automate accordingly.

Long-term Support

We provide 2-year warranty on all installations and remain available for system modifications. As your needs change or new devices become available, we can expand your setup.

340+ Completed Projects
12 Certified Technicians
8 Years in Business
2 Year Warranty